Privacy Policy
Effective Date: September 1, 2025
The PHat Chef ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website, mobile apps (for chefs and clients), and related services (the "Services").
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, address, dietary preferences/restrictions, booking details, and payment information.
Chef Information: Professional background, skills, certifications, availability, and service history.
Automatically Collected Information: Device type, IP address, usage data, and location (if you allow location access).
2. How We Use Your Information
We use your information to:
Provide and manage bookings between clients and chefs.
Process payments through GCash, BDO, and BPI.
Communicate with you about services, updates, and promotions (with opt-out options).
Ensure safety, verify identity, and prevent fraud.
Improve our services, apps, and customer support.
3. How We Share Your Information
We may share your information:
With Chefs or Clients: Limited to what is necessary for service fulfillment (e.g., name, contact details, menu preferences).
With Service Providers: For payment processing (GCash, BDO, BPI), hosting, analytics, and customer support tools.
For Legal Reasons: When required to comply with laws or legal requests.
Business Transfers: In case of a merger, acquisition, or sale of assets.
We do not sell your personal information to third parties.
4. Data Retention
We retain your information only as long as needed to provide our Services or as required by law. You may request deletion of your data at any time.
5. Your Rights
You have the right to:
Access, update, or delete your personal information.
Opt out of marketing emails and notifications.
Withdraw consent for location or data tracking.
To exercise your rights, contact us at thephatchef.ph@gmail.com.
6. Security
We use reasonable safeguards to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.
7. Children’s Privacy
Our Services are intended for adults and families. We do not knowingly collect personal data from children under 13. If you believe a child has provided information to us, please contact us for deletion.
8. International Data Transfers
Your information may be stored and processed in countries where we operate, including the Philippines and the United States. By using our Services, you consent to such transfers.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of changes by updating the "Effective Date" above and posting the new policy on our website and apps.
10. Contact Us
If you have questions or concerns, please contact us at:
The PHat Chef
📧 Email: thephatchef.ph@gmail.com
📍 Address: 98 12th Ave, Cubao, Quezon City, Philippines